At Altasphere, we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines the information we collect, how we use it, and your rights in relation to your personal data. By using our website, you consent to the terms of this Privacy Policy.

INFORMATION WE COLLECT:

We collect the following types of information when you use our website:

1.1 Personal Information: This includes your name, email address, phone number, and shipping address. We collect this information when you create an account, make a purchase, or subscribe to our newsletter.

1.2 Payment Information: We collect payment information when you make a purchase on our website. This may include your credit card details or other payment methods.

1.3 Browsing Information: We collect information about your browsing activity on our site, such as the pages you visit, products you view, and your IP address.

1.4 Cookies: We use cookies to enhance your online experience. For more details, please refer to our Cookie Policy.

HOW WE USE YOUR INFORMATION:

We use your information for the following purposes:

2.1 Order Fulfillment: To process and fulfill your orders, including shipping and customer support.

2.2 Communication: To send order updates, promotional offers, and newsletters if you subscribe.

2.3 Improvements: To enhance our website, products, and services based on your feedback and browsing behavior.

2.4 Legal Requirements: To comply with legal obligations and protect our rights and interests.

SHARING YOUR INFORMATION:

We may share your information with the following parties:

3.1 Service Providers: We may share your information with third-party service providers who assist us in providing our services.

3.2 Legal Obligations: We may disclose your information if required to do so by law or to protect our rights and interests.

3.3 Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the acquiring entity.

YOUR RIGHTS:

You have the following rights regarding your personal information:

4.1 Access: You can request access to the personal information we hold about you.

4.2 Correction: You can request correction of any inaccurate or incomplete information.

4.3 Deletion: You can request the deletion of your personal information, subject to legal requirements.

4.4 Opt-Out: You can opt-out of marketing communications at any time.

SECURITY:

We take reasonable measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

CONTACT US:

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at: hello@altasphere.com.au