Thank you for sharing your experience, and I sincerely apologise that the diffuser didn’t meet your expectations. We want all of our customers to feel confident in their purchases, and I appreciate you giving us the opportunity to resolve this issue directly.
Your feedback is incredibly valuable to us, and it helps us improve both our products and customer guidance. Thank you again for trying our range, and if you have any further questions or concerns, we’re always here to help.
I also wanted to take a moment to clarify something for others reading this review: our ceramic diffuser has a larger water tank capacity compared to many other similar models on the market, which means it may require a bit more essential oil to achieve the desired scent intensity. We recommend starting with 8-10 drops of oil for larger spaces and adjusting based on your preferences.
available at checkout.
available at checkout.
